Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at differentjewelry@yahoo.com. Please note that returns will need to be sent to the address provided by the seller, once return is approved.

If your return is accepted, you must pay for return shipping. Returns must be sent via traceable method and tracking number must be provided to seller. Items sent back to us without first requesting a return will not be accepted. 

Marked down or clearance items are not eligible for return.

You can always contact us for any return question at differentjewelry@yahoo.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at differentjewelry@yahoo.com.